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Privacy Policy

1. Introduction
At Tinker On, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (https://tinkeron.co.za) or make a purchase.

2. Information We Collect
a. Personal Information You Provide:

  • Name, billing and shipping address, email address, phone number

  • Payment details (credit card info or third‑party payment identifiers)

  • Account credentials (username and password) if you create an account

b. Automatically Collected Data:

  • Usage Data: Pages visited, time spent, referral URLs, device and browser type

  • Cookies & Tracking: Session cookies and persistent cookies to enhance your experience and for analytics

3. How We Use Your Information

  • Order Fulfillment: Process and ship your orders, send order confirmations and updates

  • Account Management: Create and maintain your customer account

  • Customer Support: Respond to inquiries, process returns or refunds, and improve service

  • Marketing & Communications: With your consent, send promotional emails, newsletters, and special offers

  • Analytics & Improvement: Analyze site usage to improve our website, products, and services

4. Sharing Your Information

  • Service Providers: We share data with logistics partners, payment processors, email service providers, and analytics vendors who help us operate our business.

  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

  • We use cookies, web beacons, and similar technologies to track activity on our site and store certain information.

  • You can choose to disable cookies through your browser settings, but doing so may limit site functionality.

6. Data Security

  • We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • While we strive to secure your information, no method of transmission over the internet is completely secure.

7. Data Retention

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights
Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing of your information

  • Withdraw consent at any time for marketing communications

  • Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@tinkeron.co.za.

9. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors.

10. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

11. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with a new “Last Updated” date.

12. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:

  • Email: info@tinkeron.co.za

  • Phone: 078 934 2338

  • Address: Tinker On, Warrenweg 13, Warrenton Northen Cape 8530, South Africa

Last Updated: April 25, 2025